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From Information to Intelligence: Shaping Experiences Together

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Session Information

As libraries' needs evolve, so must the experiences we create together. This session explores how we partner to deliver smarter, more seamless interactions across our shared touchpoints.
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Attendees will learn how digital services and data support research, learning, and decision-making.
Annual Meeting Plenary
Apr 30, 2026 02:00 PM - 02:45 PM(America/Los_Angeles)
Venue : Sacramento & San Franscisco
20260430T1400 20260430T1445 America/Los_Angeles From Information to Intelligence: Shaping Experiences Together As libraries' needs evolve, so must the experiences we create together. This session explores how we partner to deliver smarter, more seamless interactions across our shared touchpoints. Sacramento & San Franscisco Ex Libris Knowledge Days and ELUNA Conference 2026 eluna-conf-planning@exlibrisusers.org
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Session speakers, moderators & attendees
Melissa Hilbert
Vice President, Professional Services
,
Clarivate
Luda Soffer
Vice President Customer Care
,
Clarivate
Osnat Vilenchik
VP Content Operations
,
Clarivate
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