While ideal staff transitions feature seamless handovers and robust documentation, reality often involves significant knowledge gaps and staffing shortages. Following several retirements in UNLV Libraries’ Acquisitions and Discovery Services, our team faced the challenge of assuming new roles with incomplete legacy documentation. Rather than recreating the past, we focused on rebuilding workflows centered on current service impact. This presentation discusses our process of analyzing library needs and consulting stakeholders to redefine these workflows. Central to our success was leveraging existing staff skill sets while fostering a supportive culture for navigating the unknown.
Navigating Change without a Map
None/General
Attendees will learn to identify institutional knowledge gaps and engage stakeholders to define evolving process needs.
Attendees will understand how to foster a collaborative culture that supports staff through turnover-induced change.
Apr 30, 2026 10:00 AM - 10:45 AM(America/Los_Angeles)
Venue : Mt. Washington
20260430T100020260430T1045America/Los_AngelesNavigating Change without a MapWhile ideal staff transitions feature seamless handovers and robust documentation, reality often involves significant knowledge gaps and staffing shortages. Following several retirements in UNLV Libraries’ Acquisitions and Discovery Services, our team faced the challenge of assuming new roles with incomplete legacy documentation. Rather than recreating the past, we focused on rebuilding workflows centered on current service impact. This presentation discusses our process of analyzing library needs and consulting stakeholders to redefine these workflows. Central to our success was leveraging existing staff skill sets while fostering a supportive culture for navigating the unknown.Mt. WashingtonEx Libris Knowledge Days and ELUNA Conference 2026eluna-conf-planning@exlibrisusers.org
