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From Confusion to Confidence: A Training Framework for Library System Change

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As our library prepared to migrate to a new Library Services Platform (LSP), a task force was created and charged with training over 500 staff members for Go Live. Task force leadership faced challenges including unclear staff expectations, cross functional training needs, and a demand for asynchronous learning options. To meet these needs, the team built a centralized training hub to consolidate resources, clarify expectations, and streamline communication. This presentation outlines the implementation timeline, organizational strategies, and lessons learned, offering a replicable model for libraries undergoing major systems transitions. Attendees will gain insights into building a responsive training ecosystem that empowers staff and reduces friction during organizational change while sustaining operational continuity.

Training for Library System Change
Alma, Primo
Analyze the components of a scalable and inclusive training infrastructure developed to support staff during the migration to a new Library Services Platform (LSP).
Apply methods for fostering psychologically safe peer-to-peer learning environments through informal sessions and collaborative content development.
Evaluate strategies for addressing cross-functional training needs and asynchronous learning demands in large-scale organizational transitions.
Apr 29, 2026 01:00 PM - 01:45 PM(America/Los_Angeles)
Venue : Echo Park
20260429T1300 20260429T1345 America/Los_Angeles From Confusion to Confidence: A Training Framework for Library System Change

As our library prepared to migrate to a new Library Services Platform (LSP), a task force was created and charged with training over 500 staff members for Go Live. Task force leadership faced challenges including unclear staff expectations, cross functional training needs, and a demand for asynchronous learning options. To meet these needs, the team built a centralized training hub to consolidate resources, clarify expectations, and streamline communication. This presentation outlines the implementation timeline, organizational strategies, and lessons learned, offering a replicable model for libraries undergoing major systems transitions. Attendees will gain insights into building a responsive training ecosystem that empowers staff and reduces friction during organizational change while sustaining operational continuity.

Echo Park Ex Libris Knowledge Days and ELUNA Conference 2026 eluna-conf-planning@exlibrisusers.org
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Head of Access & Delivery Services
,
Yale University, Cushing/Whitney Medical Library
Head of Arts Library Access Services
,
Yale University Library
 Michael Straatmann
Associate Director for Collection Management
,
University Of Nebraska - Lincoln
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